Once a user is enrolled in the loyalty program, points can be manually added to or removed from the loyalty member's account by an administrative user. The ability to add or remove points is hidden behind a permission that can be added to a user role upon request by contacting support@betterez.com. The user adding or removing the points must also select one of the pre-configured reasons for the addition or deletion of points and may also add a free-text comment.

Once a user is enrolled in the loyalty program, points can be manually added to or removed from the loyalty member's account by an administrative user. The ability to add or remove points is hidden behind a permission that can be added to a user role upon request by contacting support@betterez.com. The user adding or removing the points must also select one of the pre-configured reasons for the addition or deletion of points and may also add a free-text comment.

Acumulating and redeeming loyalty points is something that is managed at the level of the Journey Pricing bulk upload csv template. For every journey pricing rule that is entered, there are two columns related to loyalty.

Acumulating and redeeming loyalty points is something that is managed at the level of the Journey Pricing bulk upload csv template. For every journey pricing rule that is entered, there are two columns related to loyalty.

Navigate to admin>payments scroll to find the payment having loyalty_points as its provider and click in the name.

Navigate to admin>payments scroll to find the payment having loyalty_points as its provider and click in the name.